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Dana Heflin has been an integral part of Courtesy Automotive for the past 25 years. Throughout her time with the business, she has worked closely alongside Gary, fully committed to upholding his vision and continuing the legacy he built. Dana takes pride in treating customer concerns as her own, consistently striving to ensure that every visit to Courtesy Automotive is a positive and personalized experience.Outside of her professional role, Dana is a devoted family woman who cherishes time spent with her daughter Libby, her sons, and her beloved grandchildren. Her family enjoys skiing in the winter and boating in the summer, often vacationing together in beautiful spots like Michigan and Lake Cumberland.
Meet KC Markley, our dedicated Finance Manager. Since joining the Courtesy Team in 1992, KC has consistently aimed to exceed customer expectations, guiding them seamlessly from test drive to delivery. Outside of work, he cherishes time with his wife, cheering on their son at hockey games and their daughter on the volleyball court.
Meet Jim Cobb, our esteemed Service Manager at Courtesy since 2005. With 17 years as a technician and another 17 in management, Jim expertly supervises his team in diagnosing and repairing vehicles of all makes and models. Outside of work, he treasures time with his wife and enjoys creating lasting memories with their three grandchildren.
Meet Adam Eckerle, our skilled Body Shop Manager at Courtesy, who has been a valued member of the team since 2015. With extensive experience in bodywork since 2002, Adam is the expert for any body damage concerns. He efficiently manages insurance claims, getting you back on the road quickly. A devoted Bengals fan, he treasures time with family and friends.
Meet Brian Walters, our dedicated Parts Manager who joined Courtesy in 2015, bringing with him 24 years of experience. Brian's diligence ensures that our service and body shop receive the correct parts promptly, providing exceptional value and efficiency for our customers. Outside of work, Brian and his wife enjoy every moment with their five children, making family time truly special.
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